In the business world, the daunting challenge of complex change cannot be avoided. Often urgent, it is worth the time to carefully analyze and manage, especially guiding the process towards success. When demonstrating change to executives and business owners, I rely on the following five-key model, which is especially useful when a puzzling change project in their organization hits a roadblock. Consider it for yourself. This model describes the components of a successfully managed change program as well as the five distinctive roadblocks that emerge if one of these components is lacking.

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