Testimonials

Excellent Communicator

Michael is an excellent communicator with a unique ability to listen and draw the best out of participants. By using the attendees and his own unique circumstances as examples, he was able to convey the importance of technique, tools and practices.  The pace of the session was good, finished on time while highlighting relevant content along the way.  I’d actually take this training again as I know there’s more to learn from Michael.

Ken N.

Ability to ‘Stay in the Moment’

It was a pleasure seeing you again at our most recent training. I was particularly impressed by your ability to ‘stay in the moment’ and really listen carefully to each individuals contribution and provide the best possible feedback.

Irvin T.

Stepped-up my Professional Speaking

Thank you for your insight and coaching when speaking about my business, your advice comes to mind every time I am preparing for my next presentation. Following your suggestions has stepped-up my professional speaking several notches!

Erin C.

Productive Speaker Training Session

What a productive speaker training session! Thank you SO much! Feet planted firmly, arms gesturing, bend knees occasionally! Great advice for someone who needs to relax when speaking…

Bob L.

Lots of Good Ideas to Meet my Goals

This was a valuable class. Very practical and useful, I’ve gotten lots of good ideas to meet my goals. What a wonderful speaker and lecturer that Michael is!  I would definitely attend another class offered by him. Thanks.

Showing O.

See the Difference

Thanks so much Michael! Really enjoyed the session and have already implemented some of the stuff we discussed into my latest presentation and can see the difference. Thanks again!

Shiri G.

Really Effective in Focusing Attention

Thanks again for an excellent presentation. I’ve already used the forms you gave us for my first seminar and they were really effective in focusing attention!

Allen S.

Challenge of Doubling Sales in Five Years is Well Ahead of Plan

Tec is tearing it up!
We’ve just had a record Quarter, doubling historic sales, and appear to be on track for +15% in 2014! That’s on the tail of increases in 2013 of 11% and 18% in 2012. So the challenge of doubling sales in 5 years is well ahead of plan; which is quite amazing.

Steve S., CEO

You are a Natural-Born Coach

Doc Whatmore

Can’t thank you enough for all of your help with every aspect of my “new life” as the self-employed. You are a natural-born coach!

After attending an ombudsman program, which means little to nothing in this country, especially private enterprise, (who it seems need it the most), I realized that this is what I have been doing (and wish to continue to do) for many years. The field is wide open and I am going for it! This will be the emphasis of my web presence, my whole new focus.

Your favorite PI,

 

Pamela M.

In Just Six Months of Weekly Meetings, My Patient-Load Doubled

My work with Michael Whatmore began in June 2003 and has taken my practice to new levels. In just six months of weekly meetings, my patient-load doubled. My self-assurance was boosted to a point that enabled me to hire my first employee. Engaging a therapist to handle my significant massage practice was a major breakthrough; currently my practice employs three therapists and I am encouraged to relocate to accommodate more growth.

While not in dire need of a business coach at the time, my decision to employ Michael was in the same vein as my “well care attitude” toward my practice and my patients. Michael’s gentle communication style, coupled with his business acumen, inspired my becoming a better public speaker and to carry the healthful message of my acupuncture practice forward. Almost three years later, we continue working on other professional awareness projects that are clearly moving my practice to the next level.

Beth S.

The Value of an Independent Perspective

The value that Michael Whatmore brings is of an independent perspective. One that is candid and not caught up with the “story” that we sometimes choose to live. It is important for me to have trusted people in my life. People like Michael are few and far between because there is risk in being honest. Too many of my associates are more interested in being liked than in being honest.

Mike S.

I am skeptical about some business coaches, but you are the real thing!

Thank you SO MUCH!

Michael you are very kind and generous in sharing your wisdom. You are a business coach who has real knowledge, real experience and real success to draw from. I am skeptical about some business coaches, but you are the real thing!

Thanks again,

Jane R. MA, C.Ht. M.Ht.

I whole-heartedly recommend him to any businessperson…

I credit Michaels’ wise counsel and gracious support in helping make a huge difference (all for the better) in both my professional and personal efforts. Mr. Whatmore is a man of outstanding personal character, business knowledge and coaching skills, he possesses a gracious spirit. I would whole-heartedly recommend him to any businessperson and would be more than happy to directly answer any questions that you may have.

Thomas G.

His suggestions – useful and insightful

Working with Michael Whatmore as my business coach is a great privilege for me. While supporting me in my goals, he has been instrumental for my achieving three distinct areas of business that I pursue and in helping me keep my family life well in balance.

His suggestions are both useful and insightful. He can clearly see things that are possible with my practice that I have been unable to see. He gently points them out in a clear, positive and constructive way so that I may easily act on them. At every turn, he respects and supported my needs, my long and short term goals – completely and without judgment.

Michael has helped me grow my businesses more than I thought possible, I now work smarter not harder.

Cindy S.

I value your coaching

I value your coaching… it’s what I needed to become a better manager.

Gwen O.

I value your insight and vision of my strengths

My warmest thanks are extended to you for meeting with me.  I didn’t expect to be so touched and to reach into topics that create pain for me, as I go into business.  I value your insight and hope to gain a greater vision of my strengths, you ask such great questions!  Again thank you so much for your forthcoming sensitivity. With all respect.

Marlene S.

Thanks for the great coaching!

Thanks for the great coaching! I make use of your 90-day action planner which is proving to be very successful for a project I’m currently working on. Also, the way you taught me to take control of a meeting works like a charm! I discovered ways to use it with my Sunday school kids! You are very wise.

Teresa R.

The whole coaching process was amazing – very educational

In retrospect the whole coaching process was amazing and very educational. It helped me realize more than ever what we have created and what we can provide in so many ways, for others. I truly appreciate your professionalism.

Thanks for all of your support and guidance; I look forward to being fully involved as we move forward.

Doug B.

Your passion to help others and keep everyone on track is impressive

The entire group seemed very engaged and willing to listen about the value of contributing ideas to the team.  Of course, no group is successful without a great leader.  Your passion to help others and keep everyone on track is impressive.  Thank you again.

Bryan A

Excellent business coaching

Everything you’ve given me to do is really paying off. I just had the best first quarter of my career. My employees are happy too. Excellent business coaching – thanks.

John H.

You gave me back my life!

You gave me back my life! My teams are achieving more than ever imagined and for the first time, I now have time for my family.

Sree M., M.Eng

Ron Means

Michael has an extraordinary skill set which he applies with good judgment in an Executive Coach with a strong business background. I highly recommend Michael for his proficiency, intuition, and intelligence.

Ron Means, Chair
Vistage International

I would highly recommend Michael to anyone

I have been working with Michael for roughly one year. Michael has helped me tremendously become a better leader in many ways. I was asked to work with Michael by my CEO after our company had been acquired. My CEO thought that if I could work with a professional coach like Michael I could become a better well rounded Sales Leader. He was correct. I would highly recommend Michael to anyone.

Christopher V.

His approach made me see situations in a new light

I had the pleasure of meeting regularly with Michael when I was first taking on a new position as manager of a small team. Michael has a calm and clear-sighted approach to leadership – served with a healthy side dish of humor. His approach made me see situations in a new light and to reach for concrete solutions with the benefit to the team as a central feature. Importantly, Michael’s constantly nudging me out of my comfort zone helped me on my path towards the kind of leader I would like to become.

Anna Vilborg H.

His coaching helped me with my work life balance

I have worked with Michael in the recent past and his coaching helped me with my work life balance , inspired me to realize the true passion for analytics and strategy. He adjusts his coaching to fit our needs and his focus on desired output is simply superb.

Sree M.

He is a very intuitive business leader

I have known Michael for 8 – 9 years. He is a very intuitive business leader well-grounded in years of international experience. He is a statesman, a deep thinker, very cognizant of others and what motivates them, both within and outside of their organization. Michael is part change agent, part ‘keep the ship afloat’, part sanity checker. When you choose to work with Michael, you’ve found the right guy.

Craig A.

After starting to work with Mike positive changes started

I started working with Michael Whatmore to help break away from the daily administrative tasks and headaches of running a small business. My goal was to put 100% of my focus where it had to be, helping my personal injury clients recover compensation for their injuries. Mike’s guidance helped me identify ways to improve the way my legal practice operated on a day to day basis. Shortly after starting to work with Mike positive changes started. Eventually I stopped being held captive by administrative demands and was able to focus 100% of my energy into the prosecution of my client’s cases. Mike’s coaching techniques also helped me find a path to successfully hiring two full time associate attorneys. My recommendation is without hesitation. If you want to break out of a rut, grow your business and work less at the same time, sit down with Mike, you won’t regret it!

Albert S., Jr.

He had made such a positive impact on my life and business

What can be said about someone who believes in you when you are struggling to believe in yourself? I was treading water and barely staying afloat when Michael Whatmore was introduced to me. Not only did Michael provide me with the guidance and skills to help me define my work and grow my business, he also never let me give up when times were tough. Michael has such a depth of knowledge in all aspects of business. He listens, connects, and truly cares about helping others reach their true potential. He had made such a positive impact on my life and business that I cannot recommend him highly enough.

Tara B., MFT

Michael gave me the confidence to think big in business

In the beginning of 2011, I felt my marketing consultancy business could benefit from a more narrow focus of service offerings. I hired Michael to help me through the process – and got so much more than I had imagined or expected. Not only did I find the right niche in which to focus my company, I also got expert advice on how to manage my subcontractor network, organize my pipeline, and negotiate effectively.

More importantly, Michael gave me the confidence to think big in business. He helped me find my strengths and articulate them in a positive, sustaining way. His advice and guidance has sharpened my business instinct and enabled me to set aggressive goals for myself. His emphasis on integrity in business dealings has also given me a basis for hiring staff and dealing with clients. I can’t recommend Michael highly enough for any person seeking a mentor – and I use my business results (more clients, bigger revenues, greater confidence in business) as proof that his method works.

Michelle S.

Help you take it to the next level

What Michael can do for you is help you take it to the next level. As an experienced business coach, Michael has been instrumental in motivating and guiding me to grow my business more successfully. Staying on point with marketing and focusing on the tasks that make me a more effective broker, equals better results. I highly recommend that you work with Michael to reach your goals and beyond

Jeffrey H.

Extremely knowledgeable

Michael is extremely knowledgeable; his intuitive approach to business has helped keep me on track. Having his expertise to draw upon leads me to find better solutions and gain better results. For me, he has short-circuited the usual decision making process. He truly cares about his profession and his clients. Michaels’ inspiring style supports my own abilities; his many years of experience make him a fantastic resource for his clients. I enthusiastically recommend his executive coaching.

Greg C.

Thank you Michael for adding this new dynamic to my business life!

I have worked closely with Michael for over a year. He coached me on how to organize and launch a Business Network International (BNI) chapter. This became a catalyst of change for my business and my life. What a group; a lively party of THIRTY in less than 12 months – thanks to Michael. His positive pragmatic approach and effective leadership skills attracted committed, vibrant experienced business professionals into my business network. In existence for only one year, many members are closing deals and I have closed transactions too! The power of this “word of mouth” advertising is impressive. I will be forever thankful to Michael for his first-rate efforts. I feel very lucky to have had his support! Today we are truly living up to our name: “Movers & Shakers.”

On the day we first met; Michael (always the executive coach) intervened with me and changed my life. He asked me when I wanted this networking group to meet. My response – “at lunch”, he asked if I “wanted a successful group quickly.” I let him know my choice was to move quickly to success! His advice – have the group met at 7 am to attract business professionals who may wish not to interrupt their workday. My reaction, with much concern: “I am not a morning person.” Without hesitation, he inspired me with his coaching; I could choose to be a morning person, all it would take was to tell myself that “getting up early in the morning is ‘easy and effortless.’” Guess what; Michael was right! That tidbit of practical coaching changed my life! What a discovery, to simply tell myself that waking early is “easy and effortless”, now I awake early with ease. Thank you Michael for adding this new dynamic to my business life!

Sara C.

I favorably recommend his coaching

Michael Whatmore helped me grow my business in many productive ways. Beginning with developing a strategic plan, through to our collaboration for finding just the right free lance professionals to help move my company forward. He is an intuitive business coach with real-world business knowledge who listens thoughtfully and keeps me on track. An excellent leader; Michaels’ encouraging style supports my own strengths and leads me to find better solutions and gain better results. I favorably recommend his coaching.

Gwen O.

I highly recommend working with Michael as a coach

I had the pleasure of being in the same BNI (Business Networking International) group with Michael, where he played a crucial role in getting our new group up and running and sustaining the momentum it needed to flourish. He was consistently kind, patient, and resourceful in that setting.

Additionally, I got to experience Michael as a coach. He used a Career Projection exercise, where we explored my thoughts and goals regarding my career path. Though I didn’t realize it at the time, answering seemingly quirky questions about my family and other important people in my life and sticking post-its on the wall of my conference room, planted the seeds that have now finally begun to grow into what I believe will be a life I can be truly passionate about.

I’ve always known which intangible qualities I’ve been looking for in a career but I never knew what it was I wanted to do. Michael’s coaching helped me clarify and reinforce some of those visions by using examples from my life and the people around me who have shaped my experiences. Though I genuinely enjoyed working with him at the time, it wasn’t until recently – years later – that I realized what an impact that his coaching made.

I highly recommend working with Michael as a coach. In addition to having extensive experience with adult education and business coaching, he is an absolute pleasure to be around. He doesn’t take himself too seriously, always has a twinkle in his eye, and you can tell he finds true joy in helping other people progress toward their goals.

Sandra P.

Extremely detailed and truly cares about his profession and clients

Mike is extremely detailed and truly cares about his profession and clients. His many years of experience make him a fantastic resource for his clients.

Greg C.

Michael’s leadership abilities were essential in the creation and growth

Michael’s leadership abilities were essential in the creation and growth of GraceWorks. The founding group had a number of different, if related, visions for GraceWorks. Michael kept us focused on shared goals and guided a collection of strong individuals into a team who produced a timely and effective project launch. Michael’s extensive business experience, his profound ability to bring out the best in people, and his capacity to build alliances all contributed to GraceWorks’ success. He was a pleasure to work with, and I learned a lot from his wisdom and knowledge.

Deborah F.

An accomplished and experienced executive professional

Michael is an accomplished and experienced executive professional with a talented gift to help other executives be successful due to his diverse background and peer coaching skills. He has a unique ability to help CEO’s break through obstacles in their business to achieve their goals. He is a pleasure to work with and examples integrity with a thoughtful demeanor.

Candice K.

Norma Lambert MacLeod

Michael: 

“I just wanted to let you know that Eric specifically came by my office to thank me for referring him to you. He said that you have been a tremendous help to all concerned.”

Norma Lambert MacLeod
Law and Mediation Office

Sara Werner-Costa

“I will be forever thankful to Michael for his first-rate efforts. Without hesitation, he inspired me with his coaching; “

Thank you, Michael

Sara Werner-Costa
Luxury Real Estate Advisor

Tom Scripps, President

“Thanks for your excellent coaching and consulting.”

Tom Scripps, President
Canyon Pacific Management

Dr. Cindy Sholes

“Working with Michael Whatmore as my business coach is a great privilege for me.While supporting me in my goals, he has been instrumental in my achieving three distinct areas of business that I pursue and in helping me keep my family life well in balance. At every turn, he respects and supports my needs, my long- and short-term goals – completely and without judgment. A new group training program designed by Mike has shown positive results. Under his leadership,”

Dr. Cindy Sholes
Mind Wave Institute

Doug Barlow

Michael:

“You sure got to see what happens as I venture into unfamiliar territory; your professionalism is appreciated. In retrospect, the whole coaching process was amazing for me and very educational. It helped me realize more than ever what we have created and what in so many ways we can provide for others.

Thanks for all your support and guidance”

Doug Barlow
Shining Star International

rREST Inc

“Michael,
Can’t thank you enough for all of your help.  You are a great contribution to every aspect of my life as well as to our business growth.”

Dr. Mitra Ray, CEO
rREST Inc

Beth Schiffman B.A., L.AC, M.S.

“Michael’s gentle communication style coupled with his business acumen inspired a better public speaker in me. I am now able to carry forward the healthful message of Acupuncture. More than a year later, we continue working on client retention and other professional awareness projects that clearly move my practice forward.

His analytical approach begins with his listening, which is always tuned to a positive outcome. He receives the highest form of sycophancy from me. 

“Thank you, M, I always love talking with you. My coaching experience with you has left me taking vacations, having a successful practice and incredibly happy.”

Beth Schiffman B.A., L.AC, M.S.
Founder, Many Lives Chinese Medicine

Michael Enxing

“I have participated in many (some extensive) management training programs over the course of my career, many of which were excellent and assisted my development. Michael Whatmore provided my direct reports and me with a management training program focused on coaching; all of us realized we were receiving a vital component of successful training that would benefit our team and alter corporate culture far into the future.”

Michael Enxing, VP Sales
Vertos Medical Inc.

Ed Craine

“It is a pleasure to recommend Michael Whatmore. Feedback from participants is positive. A new group training program designed by Mike has shown positive results. Under his leadership,”

Ed Craine - Executive Director
San Francisco West-Bay BNI Region

Barbara Bessey

“I absolutely love Michael’s energy – – – so steady and penetrating – – – right to the point.  He is clearly present all the time.  I admire that ability to be selfless.”

Barbara Bessey

Dan Sowell

Michael,

“We had good leadership meetings today. Thank you for your coaching and guidance.\

Thank you for all your help.”

Dan Sowell, President
Midland Packaging & Crating

R. ALAN SMITH, J.D.

Michael –
“Thank you so much for the wonderful training and mentoring at the recent RCC training.  Your caring for your students, your clients, and the coaching profession was unmistakable!  
I look forward to not only the follow-up work leading to certification, but to future collaborations with you.”

R. ALAN SMITH, J.D.
BUILD MOMENTUM NOW!

Deepak Patankar

“Just wanted to thank you for your effort and pointing me in the right direction in terms of our marketing effort.”

Deepak Patankar, Founder
Evoco Architecture | Interiors

Eric Ibsen, CEO,

Michael:

Since we’ve been working together our company and my relationship with my partner is heading in a wonderful direction. Better than ever expected!

I’ve never been more hopeful for the growth and success of our company!  

I’m grateful for your questions, insights, and style.

Thank you again; I’m grateful for the changes we’re experiencing.

Eric Ibsen, CEO,
Studylog Systems Inc.

Jane Ransom, MA, C.Ht., M.Ht.

“Hi Michael, thank you SO MUCH!

You are a business coach who has real knowledge, real experience and real success to draw from. I am skeptical about some business coaches, but you are the real thing.”

Jane Ransom, MA, C.Ht., M.Ht.
Hypnotherapy That Works

Jennifer Jaynes, Esq.

“Michael

I just wanted to send you a quick note to say thank you again. You were very generous with your time. I will definitely keep my eyes and ears open for possible referrals.”

Jennifer Jaynes, Esq.
The Law Office of Jennifer Jaynes

jennifer lightstone

“Through much research and trial sessions with multiple coaches, we gratefully found our way to Executive Coaching San Francisco (ECSF).

The coaching helped us talk through some deep differences and learn new communication skills.

I highly recommend Executive Coaching San Francisco for conflict management, igniting your passion and vision in your business,”

Jennifer Lightstone, Co-Owner

Mark Choey

“Thanks for all of your great work Michael

You helped us get through a very difficult situation and we couldn’t have done it without you.”

Mark Choey, Top Producer
Climb Real Estate Group

Bruce D. Shoup

“I am pleased to support of Michael Whatmore, an executive coach of great character at a time when management challenges had risen to new heights at De La Salle. Michael became immediately involved. Ever cooperative, Michael’s perspective was invaluable over the months we worked together. I recommend him highly; he and I will work together again.”

Bruce D. Shoup, President
De La Salle High School

Craig Ackerman, Founder

“Michael is a very intuitive business leader, well-grounded in years of international experience.He is a statesman, a deep thinker,  Michael is part change agent, part ‘keep the ship afloat’, part sanity checker. When you choose to work with Michael, you’ve found the right guy.”

Craig Ackerman, Founder
Realtor® & Author

Anna Vilborg Hartwig, PhD

“I had the pleasure of meeting regularly with Michael when I was first taking on a new position as manager of a small team. Michael has a calm and clear-sighted approach to leadership – served with a healthy side dish of humor.His approach made me see situations in a new light. Michael’s constantly nudging me out of my comfort zone helped me on my path towards the kind of leader I would like to become.”

Anna Vilborg Hartwig, PhD
Director of R&D, Toma Biosciences

Candice A. Katayama

“Michael is an accomplished and experienced executive professional with a talented gift to help other executives be successful. He has a unique ability to help CEO’s break through obstacles in their business to achieve their goals. He is a pleasure to work with and examples integrity with a thoughtful demeanor.”

Candice A. Katayama
Creative, Strategic, Effective Sales and Marketing Professional

Deborah Frangquist

“Michael’s leadership abilities were essential in the creation and growth of GraceWorks. Michael kept us focused on shared goals and guided a collection of strong individuals into a team who produced a timely and effective project launch. He was a pleasure to work with, and I learned a lot from his wisdom and knowledge.”

Deborah Frangquist
Transformational Career Consulting & Executive Coaching

Greg Corvi

“Michael is extremely knowledgeable; his intuitive approach to business has helped keep me on track. Having his expertise to draw upon leads me to find better solutions and gain better results. 

He truly cares about his profession and his clients. his many years of experience make him a fantastic resource for his clients.”

Greg Corvi, Top Producer
Marin and San Francisco Realtor

Gwen O’Neill

“Michael Whatmore helped me grow my business in many productive ways.He is an intuitive business coach with real-world business knowledge who listens thoughtfully and keeps me on track.  I favorably recommend his coaching.”

Gwen O'Neill
Franchise Partner

Jeffrey Hutchins

“What Michael can do for you is help you take it to the next level. As an experienced business coach,

I highly recommend that you work with Michael to reach your goals and beyond.”

Jeffrey Hutchins
Commercial Realtor

Michelle Salta

“I felt my marketing consultancy business could benefit from a narrower focus of service offerings. I hired Michael to help me through the process – and got so much more than I had imagined or expected.

Michael gave me the confidence to think big in business. He helped me find my strengths and articulate them in a positive, sustaining way.”

Michelle Salta
Creative operations + all things video

Tara Griffith Baker, MFT

“Michael has such a depth of knowledge in all aspects of business. He listens, He made such a positive impact on my life and business.”

 

Tara Griffith Baker, MFT
CEO & Founder, Wellspace/The Connective

Sandra Possing

“Michael,was consistently kind, patient, and resourceful.  Michael’s coaching helped me clarify and reinforce visions. what an impact that his coaching made.”

Sandra Possing, Life Coach
Create an Extraordinary Life You Love

Sree Madadi

You gave me back my life!

My teams are achieving more than ever imagined and for the first time, I now have time for my family!

I have worked with Michael in the recent past and his coaching helped me with my work life balance, inspired me to realize the true passion for analytics and strategy. He adjusts his coaching to fit our needs and his focus on desired output is simply superb.

Sree Madadi, M.Eng.
Global Executive Leadership Innovative Analytical & AI Products & Services

Robin Crawford

“Michael,

Your guidance was effective and supportive. What I did not know was that you would also help me with employee relations and insightful reflections concerning the way my own style and temperament affects the success of my business.”

Sincerely,
Robin Crawford
Estate and Trusts Attorney

Robin Crawford
Law Offices of Robin Crawford

Christopher Vercelli, GTM

“I have been working with Michael for roughly one year. Michael has helped me tremendously become a better leader in many ways. My CEO thought that if I could work with a professional coach like Michael, I could become a better well-rounded Sales Leader. He was correct. I would highly recommend Michael to anyone. Chris Vercelli CSO Automic Software”

Christopher Vercelli, GTM
Sales Leader/Board Advisor

Albert G. Stoll

I started working with Michael Whatmore to break away from the daily administrative tasks and headaches of running a professional business. My goal was to put 100% of my focus where it had to be, helping my personal injury clients recover compensation for their injuries.

Michael’s guidance helped me identify ways to improve the way my legal practice operated on a day-to-day basis. Shortly after starting to work with Michael positive changes started. Eventually I stopped being held captive by administrative demands and was able to focus 100% of my energy on the prosecution of my client’s cases.

Michael’s coaching techniques also helped me find a path to successfully hiring two full time associate attorneys. My recommendation is without hesitation. If you want to break out of a rut, grow your business and work less at the same time, sit down with Michael, you won’t regret it!”

Top qualities: Great Results, Good Value, High Integrity

Albert G. Stoll, Jr.
Personal Injury Attorney

Al Stoll, Founder
Albert G. Stoll, Jr., A Law Corporation

Ken Nangle, CEO

Michael is an excellent communicator with a unique ability to listen and draw the best out of participants. I will take this training again as I know there is more to learn from Michael.

Ken Nangle, CEO
Ken Nangle Consulting

Serena K. Lee

The feedback I received from the neutrals was positive – at least five more neutrals emailed asking for the dial-in info to listen to the recording of your presentation.

Serena K. Lee Esq. Vice President
American Arbitration Association
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