Michael’s Insights

How To Avoid Three Words In The Work Place That Trigger Defensive Reactions

How To Avoid Three Words In The Work Place That Trigger Defensive Reactions

The depth of your communication skills as a manager or a business leader can often mean the difference between success and failure. Leadership communication training can make all the difference in helping you get this right. A coach will help you implement your training in real life situations so that you can make what you learned in your training relevant and actionable. A real life situation is always different than the “training” situation.

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How To Help Employees You Inherit Buy Into Your Vision

How To Help Employees You Inherit Buy Into Your Vision

Inheriting an existing team when you come into a new organization or business in a leadership role is a pressured situation and challenge. The first weeks and months are critical to re-shaping the organization. More communication with employees is required at the start to establish trust, rapport and importantly a united understanding of how the organization is moving forward.

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The Power of Listening Lies In How You Listen

The Power of Listening Lies In How You Listen

We live in a world where communication dominates our day to day life. However, we will often hear slectively. The power of listening lies in taking an interest in what others actually have to say.

“Wisdom is the reward you get for a lifetime of listening when you’d have preferred to talk.” — Doug Larson

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Why Managing Change Can Fail Without a Clear Vision and Mission

Why Managing Change Can Fail Without a Clear Vision and Mission

One of the most common analogies for organizational vision is a roadmap. The leader’s vision guides the vehicle—or the company—towards that destination, managing change along the way. Eric Basu, Forbes contributor, offers a different viewpoint: “The vision is the reason for being in the car and driving in the first place.” This statement highlights the importance of establishing vision, which is step one in my model for managing complex change. A map has many alternate routes, but the reason for being “on the road”—or in your business—remains constant. Getting at that reason often trips up an organization.

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